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Gerardo G
@gerardogonza525
Senior IT Professional Technical Account Manager DBA
Costa Rica
Spanish, English
About me
I am a results-driven IT professional with extensive experience in database administration, technical account management, and infrastructure service delivery. I am an expert in Oracle, PostgreSQL, and SQL Server across cloud platforms like Azure and OCI. I have a proven track record of managing KPI/SLA compliance and leading cross-functional teams to deliver client-centric solutions.
Skills

Gerardo G
Offline •
See my services

Database Administration (DBA)
I will be your expert oracle and sql server database administrator
Work experience
High IT Level Support, DBA, IT Infrastructure consulting, Agile methodologies and Data Analysis
TeKnowledge • Full-time
Aug 2014 - Oct 2025 • 11 yrs 2 mos
- IT Consultant about Infrastructure and SaaS, IaaS. - Microsoft Cloud: workspace, EntraID, SQL Cloud - AWS: workspace, IAM - Database high level support: Oracle, SQL Server, SQL Azure, Postgresql - Vulnerabilities management - Agile methodologies: Scrum, Jira - Data management: Data analysis, Big Data, GDPR, Tableau, Power BI, Salesforce - IT Projects: Advisor, planning, stakeholder. - Client facing: Service management with Client with biweekly meetings, QBRs. Customer needs moved to services solucitons.