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German J
@germanjar
Network and Telecommunications Engineer
Ecuador
Spanish, English
About me
Bachelor in Engineering / CCNA / CCNP with extensive experience in IT, networking and customer support. I’m a problem-solver by nature with a strong analytical and technical background.
I have hands-on experience with Cisco, Aruba, Checkpoint and other major brands.
Skills
German J
Offline •
See my services
Technical Support
I will troubleshoot and fix your wifi or network issues remotely
Math Tutoring
I will improve your algebra skills in no time
Work experience
Support Engineer
Cirion • Full-time
Jan 2021 - Jan 2024 • 3 yrs
Contributed to the renewal of a major customer’s support contract for an additional three years. - Managed Aruba Central for WLAN devices at customer sites, ensuring optimal performance and security. - Provided on-site technical support, promptly resolving incidents to maintain service continuity. - Developed scripts via Aruba Central API to automate network management and improve operational efficiency. - Supervised installation projects, coordinating teams to ensure timely and successful deployment.
Network and Communications Coordinator
Ecuador's National Civil Registry • Full-time
Apr 2018 - Feb 2020 • 1 yr 10 mos
Successfully implemented a new switching infrastructure nationwide. Implemented new support processes that successfully improved troubleshooting times at help desk level. - Managed and developed nationwide network projects. - Administered the organization’s network and security infrastructure.
