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Ghaith Qodmani
@ghaith_qodmani
Customer Support Team Leader Data Entry Specialist
United Arab Emirates
English, Arabic
About me
Hello, I'm Ghaith Qodmani, a professional Customer Support Team Leader and Data Entry Specialist with over 2 years of experience in ecommerce operations, customer communication, order processing, shipment follow-up, and administrative support.
I help online businesses with customer support via chat, email, Instagram, Facebook, and WhatsApp, along with accurate data entry, Excel organization, order management, shipment tracking, and solving customer issues professionally.
Skills
Ghaith Qodmani
Offline •
Average response time: 3 hours
See my services
General Assistance
I will provide ecommerce customer service, live chat support and data entry
E-Commerce Store Management
I will do accurate data entry, excel work and order processing
Work experience
customer support team leader
Ecommerce • Full-time
Oct 2024 - Present • 1 yr 7 mos
Managed daily customer support operations, supervised customer inquiries, handled order processing, shipment follow-up, customer issue resolution, chat and email communication, and coordinated administrative ecommerce tasks to ensure smooth online business performance.
