I will create an ai customer support knowledge base for your shopify store

Portugal

I speak English

Shopify Ads, Data, Automation Specialist

I help Shopify and e-commerce businesses improve growth, reporting, and operations. My work combines performance marketing, Shopify data cleanup, KPI reporting, and workflow automation using tools li...
About this Gig

Do you run a Shopify store and keep receiving the same customer questions again and again?

Questions like:

Where is my order?

How long does shipping take?

Can I return this item?

When will I get my refund?

What size should I choose?

Is this product safe?

I will create a complete AI customer support knowledge base for your Shopify store so you, your team, or your chatbot can answer customer questions faster, more professionally, and more consistently.

This gig is perfect for Shopify store owners, ecommerce brands, dropshipping stores, print-on-demand stores, and online sellers who want to reduce repeated support work and improve the customer experience.

Instead of giving random replies, I will help you build a structured customer support brain for your store.

Depending on your package, I can create:

  • FAQ database
  • Shipping policy answers
  • Refund policy answers
  • Return and exchange answers
  • Product-specific customer answers
  • Customer support macros
  • Angry customer reply templates
  • Order delay reply templates
  • Return/exchange reply templates
  • Support tone guide
  • Chatbot training document
  • Support SOP for your team
  • Ready-to-use replies for email, live chat, or helpdesk tools

Support software:

Other

Knowledge base software:

Other

My Portfolio