g
giacabanillas

Gianella C

@giacabanillas

Atlassian Cloud Consultant, UGC Creator, AI and Business Automation

Peru
English, Spanish
About me
Hi! I'm Gianella, an Atlassian Certified Consultant and bilingual UGC Creator. I help businesses optimize Jira Cloud, Jira Service Management, Confluence, automation, dashboards, and marketplace apps like ScriptRunner, Structure, Tempo, and Xray. I also create authentic UGC videos for TikTok, Instagram, Amazon, and SaaS brands in English and Spanish. Whether you need a scalable Atlassian solution or engaging content that builds trust and drives conversions, I'm here to help.... Read more

Skills

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giacabanillas
Gianella C
Offline • 

See my services

Cloud Management
I will set up and optimize your jira workspace
From$90 / projectMore details

Portfolio

Work experience

Upwork

Jira & Atlassian Consultant

Upwork • Freelance

Oct 2025 - May 2026 • 7 mos

• Design and implement scalable Jira and Confluence governance frameworks supporting cross-functional teams across engineering, product, and operations. • Build project architecture, issue hierarchies, and custom workflows that improve collaboration and delivery tracking across distributed teams. • Develop Jira automation rules and workflow improvements that reduce manual administrative work and improve operational efficiency. • Lead data cleanup and backlog restructuring initiatives across 4,000+ Jira issues, improving reporting accuracy and project visibility. • Create onboarding documentation, training resources, and SOPs to accelerate platform adoption and enable scalable team collaboration.

Fujitsu

Jira Senior Analyst and Developer

Fujitsu • Full-time

Jan 2025 - Aug 2025 • 7 mos

• Administered and optimized Jira environments supporting cross-department collaboration for a global beauty and personal care brand. • Designed custom workflows, automation rules, and dashboards to improve product development visibility and internal project tracking. • Led migration of internal operational processes from SharePoint to Jira, improving workflow transparency and reporting capabilities. • Implemented Xray test management and integrated QA processes into Jira workflows to improve test tracking and development quality. • Developed executive dashboards and reporting solutions using Power BI and SAP HANA to support data-driven decision making.

PERU

ITSM Junior Specialist

PERU • Full-time

Dec 2023 - Jan 2025 • 1 yr 1 mo

• Implemented ITIL-based service management processes using Jira Service Management for enterprise clients. • Facilitated client workshops and requirement sessions to align technical implementations with business needs. • Managed project timelines, deliverables, and stakeholder coordination across multiple initiatives. • Modeled and optimized business processes using Agile methodologies including Scrum and Kanban. • Developed knowledge bases and documentation frameworks using Confluence to improve collaboration and knowledge sharing.