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Giuliana P.
@giuliana1907
Customer Support AI Prompts Sales Copywriter EN DE
Romania
English, German, Spanish, Romanian
About me
Hi, I'm Giuliana, a bilingual Customer Support and Sales Copy specialist working in English and German.
I help businesses improve customer communication through customer support, AI-powered workflows, landing pages, sales pages, email marketing, newsletters, SOPs, and business documentation.
I focus on clear communication, attention to detail, and delivering work that aligns with your brand and business goals. I provide reliable support for both one-time projects and long-term collaboration, with a professional and results-driven approach.
Skills
Giuliana P.
Offline •
Average response time: 1 hour
See my services
Customer Support
I will provide multilingual customer support in english and german
Technical Writing Prompts
I will create custom ai chatgpt prompts for business and marketing
Work experience
Accounts Payable Specialist
Genpact • Full-time
Apr 2024 - Present • 2 yrs 5 mos
I handle accounts payable inquiries and provide customer support for internal users and external vendors. I manage invoice status checks, approvals, and routing requests to the correct teams. I communicate daily via email and phone in German and English, ensuring accurate and timely responses.
Customer Support Representative
Teleperformance • Full-time
Sep 2022 - Apr 2024 • 1 yr 7 mos
I provided customer support in German and English for airline passengers, handling 50–70 calls daily. I assisted with flight changes, cancellations, and general inquiries while maintaining a professional and solution-oriented approach in high-pressure situations.
1 Reviews
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1-1 out of 1 Reviews
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merispica
Croatia
Ongoing collaboration
Great experience working with Giuliana. Communication has been easy, she's reliable, and the quality of her work has been consistently good. We're happy to continue working together.
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