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Giuliana P.
@giuliana1907
Customer Support Specialist German and English
Romania
English, German, Spanish, Romanian
About me
I am a dedicated Customer Support Specialist with experience in handling emails, invoices, and communication with clients in both German and English.
I can help you with professional email support, responding to customers, managing inquiries, and providing administrative assistance.
I am detail-oriented, reliable, and always focused on delivering high-quality work on time.
I am here to support your business and make your daily tasks easier.
Skills
Giuliana P.
Offline •
Average response time: 1 hour
See my services
Customer Support
I will provide professional customer support in german and english
Technical Writing
I will create a professional sop
Work experience
Accounts Payable Specialist
Genpact • Full-time
Apr 2024 - Present • 2 yrs 2 mos
I handle accounts payable inquiries and provide customer support for internal users and external vendors. I manage invoice status checks, approvals, and routing requests to the correct teams. I communicate daily via email and phone in German and English, ensuring accurate and timely responses.
Customer Support Representative
Teleperformance • Full-time
Sep 2022 - Apr 2024 • 1 yr 7 mos
I provided customer support in German and English for airline passengers, handling 50–70 calls daily. I assisted with flight changes, cancellations, and general inquiries while maintaining a professional and solution-oriented approach in high-pressure situations.
1 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-1 out of 1 Reviews
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merispica
Repeat Client
Croatia
Great experience working with Giuliana. Communication has been easy, she's reliable, and the quality of her work has been consistently good. We're happy to continue working together.
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