
Elijah O
I am a professional Qualitative Research Analyst
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Qualitative Analyst
DICE • Freelance
Oct 2024 - Present • 1 yr 10 mos
Spotify & Dice Projects • Analyzed over 4.59 million open-ended responses for global brands including Spotify and Dice, transforming unstructured feedback into actionable insights to improve user experience and platform usability. • Contributed to the improvement of Spotify annual music recaps, merchandise journeys, and artist engagement flows, supporting increased user satisfaction and retention. • Analyzed over 42,000 qualitative user responses for Dice to identify product usability challenges and customer friction points, informing recommendations that improved event discovery and booking experience. • Conducted performance evaluation of 20 advertising campaigns, providing strategic insights into targeting efficiency, budget allocation, and conversion optimization. • Delivered recommendations that enhanced Spotify ad placement effectiveness by improving engagement and user interaction outcomes.
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fahad02amri

United States

solveint

United States
It was a pleasure working with Elijah. I love his quick turnaround and the quality of work. Would recommend.
wisovi

United States
wisovi

United States
akinlobsy

United Kingdom
Elijah did an exceptional job from start to finish. He was incredibly prompt in responding to messages and kept me fully informed about the project's progress right up to completion. There were no corrections needed whatsoever, his work was perfect the first time
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