I will be your go to tech aide for all things phones and computers
About this Gig
Struggling with your phone, computer, or even just sending a text or photo? I'm here to help no jargon, no judgment, no rushing.
I'm an IT Support Engineer with 4+ years of experience, but what I love most is helping everyday people get unstuck with their everyday tech:
Setting up a new phone or computer
Fixing texting, photos, email, or app issues
Walking through video calls (FaceTime, Zoom, WhatsApp)
Sorting out confusing pop-ups or settings
Explaining how something works, step by step
Whether it's a one-time fix or you just need someone patient to sit with you (virtually) until it makes sense, I'll guide you at your own pace, in plain English.
What you get:
A calm, friendly walkthrough no rushing, no tech-speak
Clear explanations, not just a quick fix, so you understand it next time
Follow-up if something's still unclear after we're done
Not sure if I can help with your specific issue? Message me first I'll let you know honestly.
Let's get you feeling confident with your tech again.
Device:
Desktop
•
Laptop
•
Server
•
Mobile
•
Tablet
Operating system:
Windows
•
Linux
My Portfolio
FAQ
Do I need to know anything technical beforehand?
Not at all — that's exactly what I'm here for. Come as you are, no experience needed.
What if I don't understand computers/phones very well — will you get frustrated?
Never. I go at your pace, and I'm happy to repeat or explain things a different way until it clicks.
Do you work with both Android and iPhone / Mac and Windows?
Yes, I support all major phones and computers.
How does the session work — do you take over my screen?
I can guide you step-by-step while you control your own device, or use screen-share/remote tools if that's easier for you — whichever you're comfortable with.
What if my issue takes longer than expected?
I'll let you know early if it looks like it needs more time, and we can discuss upgrading rather than leaving you stuck.

