I will be your go to tech aide for all things phones and computers

Canada

I speak English

IT Support Engineer

I'm an IT Support Engineer with 4+ years of experience in Tier 2–3 technical support — VoIP/telecom systems, Active Directory, Microsoft 365, and network troubleshooting for enterprise environments. I...
About this Gig

Struggling with your phone, computer, or even just sending a text or photo? I'm here to help no jargon, no judgment, no rushing.

I'm an IT Support Engineer with 4+ years of experience, but what I love most is helping everyday people get unstuck with their everyday tech:

Setting up a new phone or computer

Fixing texting, photos, email, or app issues

Walking through video calls (FaceTime, Zoom, WhatsApp)

Sorting out confusing pop-ups or settings

Explaining how something works, step by step

Whether it's a one-time fix or you just need someone patient to sit with you (virtually) until it makes sense, I'll guide you at your own pace, in plain English.

What you get:

A calm, friendly walkthrough no rushing, no tech-speak

Clear explanations, not just a quick fix, so you understand it next time

Follow-up if something's still unclear after we're done

Not sure if I can help with your specific issue? Message me first I'll let you know honestly.

Let's get you feeling confident with your tech again.

Device:

Desktop

•

Laptop

•

Server

•

Mobile

•

Tablet

Operating system:

Windows

•

Linux

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