
Stephen
GoHighLevel Automation Engineer Helping Business Scale Without Hiring More Staff
Skills

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Portfolio
Work experience
AI Automation Specialist & CRM Systems Consultant
Noetz • Freelance
May 2025 - Present • 1 yr 2 mos
I help businesses replace repetitive manual processes with intelligent automation systems that improve response times, increase conversions, and reduce operational costs. Key achievements include: ✔ Designed AI-powered customer support and lead qualification systems. ✔ Built automated email, SMS, and multi channel follow up workflows. ✔ Integrated CRM platforms with payment systems, calendars, forms, and third party applications. ✔ Developed appointment booking and client onboarding automations. ✔ Implemented AI chatbots and conversational workflows for customer engagement. ✔ Created scalable automation infrastructure for agencies and service based businesses. ✔ Optimized customer journeys to improve retention and lifetime value. My focus is building systems that allow businesses to scale operations without scaling workload.
GoHighLevel Automation Engineer & Revenue Systems Architect
hims • Self-employed
May 2024 - May 2025 • 1 yr
I design and build AI-powered GoHighLevel systems that help businesses automate lead generation, follow ups, appointment booking, and customer communication. Key achievements include: ✔ Built high converting sales funnels and landing pages for agencies and service businesses. ✔ Designed CRM pipelines and opportunity management systems that improved lead tracking and conversion rates. ✔ Developed advanced workflow automations for lead nurturing, appointment reminders, onboarding, and reactivation campaigns. ✔ Implemented AI appointment setters and conversational agents to automate customer engagement 24/7. ✔ Integrated third party tools including Stripe, Calendly, Zapier, Google Calendar, Facebook Lead Ads, and external APIs. ✔ Configured A2P 10DLC registration, email deliverability systems, and SMS infrastructure. ✔ Created white label GoHighLevel environments for agencies managing multiple client accounts. Focused on building scalable revenue systems that reduce manual work, increase efficiency, and create predictable growth.