
Kenny
VIRTUAL ASSISTANT, PROJECT MANAGEMENT, CRM EXPERT
Skills

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Portfolio
Work experience
GoHighLevel (GHL) Virtual Assistant
Adasso • Freelance
Feb 2026 - Feb 2026 • 0 mos
I worked with Sophie as ac, where I supported her in managing and optimizing her CRM system and marketing workflows. My role focused on improving efficiency by organizing pipelines, setting up automation, and ensuring smooth day-to-day operations within the platform. I built and optimized workflows for lead capture, follow-ups, and client onboarding, helping to reduce manual tasks and improve response time. I also managed contact segmentation, tagging, and overall CRM structure to ensure better tracking and communication. In addition, I created and scheduled email and SMS campaigns to increase engagement and conversions. I integrated third-party tools using Zapier and provided ongoing support, troubleshooting, and system improvements.