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Fiverr Pro
English
$
USD
Ahmed G
@goudzaa
Business Intelligence Analyst
Egypt
Arabic, English
About me
I am a Business Intelligence Analyst with over 2 years of experience delivering analytics solutions, KPI frameworks, and process improvements in large-scale BPO environments. I specialize in automating reporting processes and transforming operational data into actionable insights using Power BI, SQL, and Python to support leadership decision-making.
Skills
Ahmed G
Offline •
Average response time: 1 hour
See my services
BI Analytics
I will clean, transform, and visualize your data
Portfolio
Work experience
Business Intelligence Analyst
Teleperformance • Full-time
Sep 2024 - Present • 2 yrs 1 mo
Built and maintained 8 Power BI dashboards tracking workforce performance, HR reporting, and sales metrics. Designed and automated bonus governance reporting, reducing weekly processing time from approximately 6 hours to less than 1 hour while significantly improving calculation accuracy. Developed SQL-based reporting and analytical solutions, reducing report turnaround time by 70% and improving data accessibility for stakeholders. Gathered business requirements from Operations, HR, and Leadership stakeholders and translated them into scalable reporting and analytics solutions. Conducted root cause analysis and trend investigations that identified operational improvement opportunities and supported management decision-making. Delivered executive-level KPI dashboards utilized in daily, weekly, and monthly business reviews to support operational and strategic decision-making.
