grace

Credit Repair Assistant

Jul 2026 - Aug 2026 • 1 mo

Provide backend support to credit repair businesses, with a focus on dispute processing and client file management. Manage multiple client accounts while maintaining accuracy, organization, and confidentiality. Prepare, organize, and process round-based dispute letters tailored to individual client cases. Utilize industry tools and platforms, including Credit Repair Cloud, SmartCredit, and IdentityIQ. Assist with client onboarding, credit report reviews, and credit audits. Maintain organized documentation and ensure dispute files are handled efficiently and professionally. Key Achievements: Successfully managed multiple client accounts simultaneously ✔ Produced consistent, accurate, and professional dispute documentation ✔ Supported credit repair agencies in improving workflow efficiency and scaling operations

Credit Repair Specialist

Jun 2026 - Aug 2026 • 2 mos

Conduct comprehensive three-bureau credit report audits across Experian, Equifax, and TransUnion. Identify inaccurate, outdated, incomplete, or potentially unverifiable negative information. Develop customized dispute letters based on each client’s individual credit report and circumstances. Assist clients with disputes involving collections, charge-offs, late payments, and hard inquiries. Guide clients through the credit improvement and dispute process with clear, step-by-step communication. Provide credit education and strategies focused on responsible credit utilization, including the AZEO method. Maintain professional standards and work within applicable FCRA and FDCPA requirements. Key Achievements: ✔ Helped clients strengthen their credit profiles and improve their chances of qualifying for financing ✔ Assisted with addressing inaccurate negative items across all three major credit bureaus ✔ Built strong, repeat client relationships through transparency, communication, and personalized service