Grace D

AI Chatbot & Automation Developer

Aug 2022 - Present • 4 yrs 1 mo

I design and develop AI-powered chatbots for WordPress, WooCommerce, and business websites using ChatGPT, OpenAI API, custom prompts, and conversational AI. My work includes customer support chatbots, FAQ assistants, lead generation bots, product recommendation systems, document-based chatbots, appointment booking assistants, and CRM integrations. I also integrate AI chatbots with APIs, Google Sheets, email platforms, booking systems, and business applications to automate customer engagement and improve response times. Every chatbot is optimized for natural conversations, lead qualification, customer support, and business growth.

Squarespace Website Designer

Apr 2020 - Apr 2026 • 6 yrs

I have over six years of experience designing and redesigning Squarespace websites for startups, entrepreneurs, service providers and growing businesses. I help clients turn ideas, outdated websites and basic templates into modern, responsive and conversion-focused websites. My work includes complete Squarespace website design, website redesign, ecommerce setup, appointment booking, mobile optimization, landing pages, domain connection, contact forms, newsletter integration and basic SEO. I focus on creating clear layouts, smooth navigation and strong calls to action that help businesses generate enquiries, bookings and sales. I have designed websites for coaches, consultants, therapists, photographers, restaurants, wellness businesses, real estate professionals and online stores. I use Squarespace’s no-code design tools to create websites that reflect each client’s brand and work properly across desktop, tablet and mobile devices.