Grace JU
Morning Accountability Caller
Skills
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Portfolio
Work experience
Administrative Virtual Assistant
Career • Part-time
Mar 2026 - Jun 2026 • 3 mos
Provided full administrative support to the academy's operations team including schedule, correspondence management, and document preparation. Coordinated and managed calendars for multiple instructors and program leads, ensuring seamless scheduling across time zones. Drafted and manged professional email communication on behalf of the teams, maintaining prompt response time.
Customer care officer
Polaris Bank PLC • Full-time
Jan 2022 - Jul 2024 • 2 yrs 6 mos
I assisted customers with account inquiries, transactions, and banking services. My role involved resolving customer complaints, providing accurate information about banking products, and ensuring a positive customer experience.