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Fiverr Pro
English
$
USD
Jerry O Jerry
@greendeskpro
Project Management and Virtual Assistant, Admin Support, Customer Service
Nigeria
English
About me
I'm a Project Management and Virtual Assistance professional with 10+ years of experience in project coordination, administrative support, customer service, scheduling, reporting, and team management. Experienced in handling projects from planning to completion while ensuring efficiency and organization. Skilled in Microsoft Office, data management, communication, and client support. Committed to delivering accurate, reliable, and timely results that help businesses grow and stay organized.
Skills
Jerry O Jerry
Offline •
See my services
General Assistance
I will be your reliable virtual assistant for data entry, emails, and admin task
Web Research
I will do accurate data entry, web research, and copy paste tasks
Work experience
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Customer Service Representative
Fiverr • Freelance
May 2017 - Present • 9 yrs 2 mos
**Customer Support & Virtual Assistance Specialist** *2021 – Present* * Provided professional customer support via email, chat, and social media platforms. * Assisted clients with administrative tasks, scheduling, data entry, and online research. * Maintained high customer satisfaction through prompt communication and problem-solving. * Managed customer inquiries, complaints, and follow-ups efficiently. **Online Research & Data Collection Specialist** *2020 – Present* * Conducted detailed market research, competitor analysis, and lead generation projects. * Gathered, verified, and organized business data for clients across multiple industries. * Prepared research reports and summaries to support business decision-making. * Utilized various online tools and databases to deliver accurate information. **Hospitality & Guest Relations Officer** *2015 – 2020* * Delivered exceptional customer service in hospitality and front-desk environments. * Handled guest inquiries, reservations, check-ins, and complaint resolution. * Coordinated with teams to ensure smooth daily operations and positive guest experiences. * Developed strong communication, organizational, and interpersonal skills. **Freelance Content & Administrative Support Provider** *2019 – Present* * Assisted businesses and entrepreneurs with document preparation and data management. * Supported content research, proofreading, and information organization. * Delivered projects on time while maintaining professionalism and attention to detail. * Built long-term relationships with clients through reliability and quality service.
