g
gretchenesguerr

gretchenesguerr

Philippines
English
About me
Reliable Virtual Assistant with 13+ years of experience in administrative support, e-commerce, and customer service. I specialize in Shopify store setup and management, product research, product listings, order processing, customer support, data entry, online research, and Canva designs. With strong attention to detail, clear communication, and a commitment to quality, I help business owners save time, stay organized, and manage daily tasks efficiently. Let’s work together to grow your business!... Read more

Skills

g
gretchenesguerr
gretchenesguerr
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your general virtual assistant
From$10 / projectMore details

Work experience

Rocket_Takeoffs

Compliance Manager

Rocket Takeoffs • Full-time

Sep 2023 - Sep 2026 • 3 yrs

• Monitored policy compliance, attendance, time logs, breaks, task requirements, and work activity for 50+ team members. • Reviewed weekly time records and excess-time reports by comparing expected task hours against actual recorded time for salary/time reconciliation. • Prepared weekly reports covering salary-related time records, attendance, employee behavior, and policy compliance. • Prepared monthly reports covering project intakes, outputs, and project income versus losses. • Coordinated with Project Managers regarding team-member discipline, repeated mistakes, failure to follow guidelines, and other workplace concerns. • Reviewed task records, forms, logs, and completed work to identify discrepancies and policy violations requiring follow-up. • Performed final checks and task reviews while maintaining organized documentation and recurring management reports.

True_Value Appraisal,

VIRTUAL ASSISTANT / PERSONAL ASSISTANT

True Value Appraisal, • Full-time

Dec 2018 - Aug 2026 • 7 yrs 8 mos

• Performed data entry and prepared real estate appraisal reports using Valuenet and MARIS MLS. • Supported 8 e-commerce clients with Shopify and Etsy-related administrative, website, customer service, and store-management tasks. • Managed approximately 15–30 product items across e-commerce operations, including product information and website content. • Provided email and chat support, personnel coordination, payment-related assistance, website content management, and general administrative support. • Assisted with Etsy store development and Shopify website content and management.