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English
$
USD
I will be your remote IT support specialist, system administrator, and tech helpdesk
IT support you can trust
Soy Rodrigo, Ingeniero en TI con experiencia en soporte técnico, diseño web y análisis de datos. Te ayudo con solución de problemas en hardware/software, Active Directory, Office 365 y redes. También ...
About this Gig
Looking for a reliable, bilingually fluent (English/Spanish) IT Expert to keep your business running smoothly? You are in the right place!
I am a professional Information Technology Engineer with over 5 years of hands-on experience in technical support, system administration, and remote troubleshooting for both corporate environments and small businesses.
Whether you are facing network glitches, software crashes, email deployment issues, or server management headaches, I am here to provide fast, professional, and secure remote support via AnyDesk, TeamViewer, or Zoom.
What I can do for you:
- Operating Systems & Software: Windows/Linux installation, optimization, and advanced troubleshooting.
- Systems Administration: User management via Active Directory, group policies, and IT environment onboarding.
- Email & Hosting Management: Email migrations (Hostinger, Microsoft Exchange, Google Workspace), DNS configurations (MX, TXT, SPF, DKIM), and Web Hosting panel management.
- Security & Data Integrity: Antivirus deployment (Kaspersky, Windows Defender), system log analysis, and server backup monitoring.
- Network & Hardware Guidance: Troubleshooting connectivity issues, IP PBX systems .
Device:
Desktop
•
Laptop
•
Mobile
•
Tablet
•
Printer
Operating system:
Windows
•
IOS
•
Android
FAQ
Q: How do you connect to my computer/server?
A: I use secure, industry-standard remote desktop tools like AnyDesk, TeamViewer, or Supreme. You will have full visibility of my screen and can terminate the session at any moment.
Q: Can you help me migrate my business emails to Microsoft 365 or Exchange?
A: Yes! I can manage full email migrations (including platforms like Hostinger to Exchange), ensuring all your emails, contacts, and calendars are safely transferred with zero downtime.
Q: Do you sign Non-Disclosure Agreements (NDA) for data privacy?
A: Absolutely. As an IT Engineer, I prioritize data confidentiality. I am more than happy to sign an NDA before getting access to your infrastructure or databases.
