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Darshan M
@gsuiteworks
Level 2
20 Years Expertise in IT Ops, Google Workspace, Security, Domain, MDM
India
English, Hindi, Marathi
About me
Overseeing Technology Operations with overall 20 years of experience with Google Workspace Certified Administrator, Email Deliverability & Security Audit, Email Marketing.
Services I Offer:
✅Email Deliverability
✅Instantly, Apollo, Mailchimp, Smartleads Setup
✅Microsoft 365, Zoho Mail
✅Complete Google Workspace Setup/Fixes, Security best Practices.
✅Gmail, Google Drive/Shared Drive, Google Groups.
✅DNS Management, Domain Management
✅Cold Email Warmup, reputation & deliverability
✅MX, SPF, DKIM, DMARC
✅Email Security
✅SMTP - Gateway, WordPress
✅Tech Support
✅Google Sites Domain Connect
Skills
Darshan M
$20/hour
Offline •
Average response time: 1 hour
See my services
Cloud Consultation
I will setup, fix google workspace, business email, gsuite security, gmail support
Email Management
I will fix email deliverability, mx, spf, dkim, dmarc, secure gmail, dns, domain issues
Want to work on an hourly basis?
Tell Darshan M what you need.
$20
/
hourPortfolio
Work experience
Self-Employed
Freelancing Career • Freelance
Dec 2023 - Present • 2 yrs 5 mos
Led IT operations and managed enterprise-level email infrastructure for large-scale environments. • Managed email systems, user administration, and incident resolution • Supervised technical teams and ensured SLA compliance • Implemented monitoring tools and improved system performance • Handled escalation management and critical issue troubleshooting • Strengthened email security protocols and infrastructure reliability
IT Operations Manager
Infosys
Jul 2021 - Dec 2023 • 2 yrs 5 mos
As Operations Manager at Infosys, led day-to-day client operations, - Supervised Teams providing guidance, support and mentorship to foster performance and collaborative environment. - Provided guidance on technical and process issues, including Google Workspace: Email specific case to case management, Message routing and associated troubleshooting, Message Hygiene Technologies - Managed backlog and ensured timely closure of cases. - Oversaw escalation management, monitored performance metrics, and implemented queue management for SLA adherence.
IT Manager
Avenue Supermarts • Full-time
Nov 2015 - Apr 2021 • 5 yrs 5 mos
Spearheading E-Mail Management entailing: - Google G-Suite Administration, On-premise -Mailing Solution - Message routing and associated troubleshooting - Message Hygiene Technologies SPF, DKIM and DMARC - Intermediate knowledge of Prevention of Spam, Phishing and Malware - Mobile Device Management- Google MDM, ManageEngine and Cipherlabs WMDS - Managing Archival Solution ➢ Participated in PoC’s for other MDM solutions like SOTI, ManageEngine and Email Security like Cisco's Cloud Email Security. ➢ Creating, developing and maintaining SOPs for the subject ➢ Administering Datacenter Management, related Projects & Datacenter Migration Implementation ➢ Monitoring Tool Management – SolarWinds & ManageEngine OPmanager for effective IT Service Delivery
109 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 109 Reviews
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charactercincy
United States
Darshan was amazing. Not only did he have security suggestions, but he could also explain why we needed them and the risk if we didn't. His review was thorough and professional. He included ways for us to stay up to date and best practices to keep us safe going forward. He was patient with my questions...
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lavage369
Repeat Client
Canada
I regularly use Darshan’s services, and I’m consistently impressed with the quality of his work. He is professional, reliable, and always delivers exactly what’s promised — often exceeding expectations. Every experience has been smooth and efficient, and I’ve never been disappointed. I highly recommend...
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cyril_an
Repeat Client
United States
Darshan is exceptional at what he does! He is very thorough, knowledgeable, and highly experienced. I truly enjoyed working with him and highly recommend his services to anyone looking to secure online assets, especially relating to Google, Microsoft or other major online applications and platforms.
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topkat
Canada
Darshan went above and beyond the call of duty to help me fix issues with my Google workspace. He is skilled and experienced and above all patient. I recommend Darshan without hesitation.
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yousufem
United Kingdom
Very professional, he quickly set up Google workspace and configured dns with confidence. I would definitely recommend and I would definitely use his services again. Thank you
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