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gtl7os

Hossam Ali

@gtl7os

IT Systems Engineer specialising in Linux, Proxmox and Databases

Italy
Italian, Arabic
About me
IT Systems Engineer based in Italy, specialised in Linux server infrastructure, virtualisation and databases. I work daily with Proxmox VE, VMware ESXi, Docker, MariaDB and PostgreSQL: server migrations, tested backup strategies, monitoring, hardening and troubleshooting. Services: server setup and migration, ZFS storage, backup and disaster recovery, database tuning and repair, Docker deployments, ticketing systems (Znuny/OTRS). I speak English, Italian and Arabic, so I can support teams that struggle to find technical help in their own language. Available evenings and weekends (CET).... Read more

Skills

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gtl7os
Hossam Ali
Offline • 
Average response time: 1 hour

See my services

Server Administration
I will set up, secure and troubleshoot your linux server
From$60 / projectMore details

Work experience

NOLECOM_SRL

IT Support Specialist

NOLECOM SRL

Jul 2025 - Present • 1 yr 2 mos

Technical support and infrastructure management across a portfolio of 15+ business clients. - Designed and deployed a company-wide Znuny ticketing platform: queue structure, SLAs, permission groups and automation rules - Production database administration: MariaDB, PostgreSQL, Microsoft SQL Server, IBM Db2 (JTOpen), MongoDB - Management of virtualised infrastructure: VMware ESXi, Proxmox VE, Docker - Critical failure recovery: restoration of corrupted databases after unclean shutdown, VMFS datastore recovery after power loss - Server monitoring over SSH, scheduled maintenance and on-call support

Owner and Principal Consultant

GTL Technology

Sep 2024 - Present • 2 yrs

Sole proprietorship providing IT consulting and managed support to small and medium businesses. - Server management, security hardening, backup and disaster recovery - Linux and virtualisation infrastructure: Proxmox VE, VMware ESXi, Docker - Database administration and recovery: MariaDB, PostgreSQL - Helpdesk and ticketing systems (Znuny/OTRS), including SLA and workflow design - Managed service agreements with proactive monitoring and scheduled maintenance

Experim_Srl

IT Security Specialist

Experim Srl

Mar 2025 - Jul 2025 • 4 mos

On-site security operations for an enterprise client. - Incident tracking and resolution through Jira Service Management - Windows 11 deployment and configuration via SCCM - Security patching, BitLocker and Secure Boot configuration - Endpoint compliance auditing and removal of non-compliant software - User credential management and phishing threat prevention