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Fiverr Pro
English
$
USD
I will provide customer support, appointment setting and follow up
About this Gig
I will provide professional customer service, customer support, appointment setting, live chat, email support, outbound calling, customer follow-up, and complaint handling to help your business improve customer satisfaction and manage daily customer interactions.
Social media platform:
•
•
TikTok
•
Telegram
•
Other
Service type:
Non-technical support
Language:
Arabic
•
English
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Liveagent
My Portfolio
FAQ
What customer service channels do you support?
I can provide live chat, email, phone support, and outbound calls, depending on your package and requirements.
2. Can you set and confirm appointments?
Yes. I can contact customers, schedule appointments, send confirmations, handle rescheduling requests, and follow up with customers.
3. Can you handle customer complaints?
Yes. I can professionally handle customer complaints, understand the issue, provide appropriate assistance based on your guidelines, and escalate complex cases when necessary
4. Can you handle U.S. customers?
Yes. I currently have experience supporting customers on a U.S. e-commerce account and am comfortable communicating professionally with U.S. customers.
6. Can you follow our scripts and company policies?
Absolutely. Please provide your scripts, FAQs, policies, escalation procedures, and other instructions before starting
10. What do you need from me to get started?
Please provide your business information, services/products, customer-service guidelines, scripts, FAQs, CRM/calendar access if required, working hours, and specific instructions.
