I will document your business processes and create clear sops
Business Operations and Process Consultant
About this Gig
If your business depends on you explaining the same things over and over, or breaks down when someone is absent you don't have a people problem, you have a documentation problem.
I help small businesses create clear, practical Standard Operating Procedures (SOPs) that allow your team to work independently, onboard faster, and make fewer mistakes.
What I deliver:
- Step-by-step SOPs your team can actually follow
- Process maps showing how work flows through your business
- Simple, structured documents no unnecessary complexity
My approach: I ask the right questions first. I don't document processes in theory I document how your business actually works, then improve from there.
8 years as a General Manager building operational systems from scratch.
3 businesses owned and operated. Industries covered: hospitality, retail, logistics, and professional services.
Available in English and Spanish.
FAQ
What do I need to provide to get started?
A brief description of your business and the processes you want documented. We'll take it from there with a short questionnaire.
What format will the SOPs be delivered in?
Google Docs and PDF. If you need a different format, just let me know before we start.
What if I don't know which processes to document first?
That's completely normal. In the Standard and Premium packages I help you identify and prioritize the most critical ones for your business.
Do you work in Spanish?
Yes. Delivery can be in English or Spanish — your choice.
What if I need more SOPs than the package includes?
You can add extra consulting hours as an add-on, or we can discuss a custom package before you order.
