Agus

Food & baverage Captain

Marriott International • Full-time

Apr 2026 - Sep 2026 • 5 mos

Supervised daily floor operations and coordinated the service team •Ensured high standards of guest service and customer satisfaction. •Assigned tables and tasks to waitstaff and monitored service performance. •Coordinated with the kitchen and bar to ensure smooth and timely service. •Handled guest requests, feedback, and complaints professionally.

Bartender

Atlantis Resort • Full-time

Jan 2026 - Apr 2026 • 3 mos

Prepared and served alcoholic and non-alcoholic beverages with consistency and quality. •Delivered excellent customer service and created a welcoming atmosphere for guests. •Recommended cocktails, wines, and beverages based on guest preferences. •Managed bar stock, including inventory control and restocking supplies. •Maintained cleanliness and organization of the bar area in accordance with hygiene standards.

Server

The Ritz-Carlton Hotel Company • Full-time

Apr 2025 - Jan 2026 • 9 mos

Requisitioned necessary supplies, including liquor restock, and transported from storeroom to setup area. •Retrieved and delivered food and beverage orders promptly. •Addressed guest inquiries and resolved concerns to ensure dining satisfaction. •Ensured accuracy in orders, processed payments, and maintained cleanliness. •Performed additional duties as requested.