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Habiba Albn
@habibaalbanhawy
Mrs
Egypt
English, French, Arabic
About me
Motivated and detail-oriented graduate of the Faculty of Al-Alsun with a Bachelor’s degree in French Language and Literature. Fluent in French and English, with a strong foundation in linguistics, translation, and intercultural communication. Passionate about the French language and culture, with excellent communication, organizational, and problem-solving skills. Adaptable and committed to delivering high-quality work in translation, customer service, and technical support environments.
Skills
Habiba Albn
Offline •
See my services
Translation
I will do professional french english and arabic french translator
Work experience
IT ServiceDesk (French & English)
Siemens Healthineers • Full-time
Jan 2024 - Sep 2025 • 1 yr 8 mos
- Provided technical support to Siemens employees across France, Belgium, Switzerland, and Canada, assisting with Windows password resets, encrypted email access, and security-related issues. - Delivered troubleshooting for Microsoft Teams and other software applications, ensuring timely resolution and smooth operational workflow.
Customer Service Representative (French & English)
Nike • Full-time
Sep 2022 - Dec 2023 • 1 yr 3 mos
- Managed high volumes of inbound and outbound customer interactions, providing professional bilingual support to French- and English-speaking Nike customers. - Resolved customer inquiries and complaints efficiently, delivering policy-compliant solutions, including compensation and promotional refund codes when applicable. - Assessed customer needs accurately and provided personalized assistance to ensure a positive customer experience. - Consistently achieved individual and team performance targets while maintaining high standards of customer satisfaction and service quality.
French Interpreter
Ministry of Defense • Part-time
Nov 2018 - Nov 2023 • 5 yrs
French Interpreter at EDEX (Egypt Defence Expo), participating in the 1st edition (December 2018) under the auspices of the Ministry of Youth and Sports. Selected again for the 2nd edition (December 2021) and 3rd edition (December 2023). Provided professional interpretation and language support for French-speaking delegates during the African Youth Forum in March 2019, ensuring clear and effective communication.
