h
hafeezchong

Hafeez C

@hafeezchong

Founder Principle Engineer

Malaysia
Malay, English
About me
I am the Founder of Byte Buddies IT Services, helping Malaysian SMEs optimize operations through AI, automation, and enterprise-grade IT solutions. With over 7 years of experience in infrastructure management and M365 environments, I specialize in building secure, scalable systems and API integrations that eliminate repetitive manual work.... Read more

Skills

h
hafeezchong
Hafeez C
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will do IT support and internal IT operations
From$25 / projectMore details

Work experience

UBS

Information Technology Analyst

UBS • Full-time

Apr 2020 - Sep 2020 • 5 mos

Provided frontline IT support for internal users, resolving incidents within SLA targets. Troubleshot Windows and enterprise application stack issues, logged incidents in ServiceNow, and created support documentation to reduce repeat tickets.