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Fiverr Pro
English
$
USD
Hafsa
@hafsakhank
Success Is Sweet, But The Secret Is Sweat!
Pakistan
English, Urdu
About me
Hi, I'm [Hafsa– a Shopify Customer Support Specialist with hands-on experience managing customer service for ecommerce brands. I’ve worked directly in the Shopify backend to process orders, handle returns and refunds, update tracking, manage abandoned carts, and respond to customer queries through email and live chat. I’m also skilled in using tools like Gorgias, Zendesk, Tidio, and ManyChat to provide efficient, organised support that keeps customers happy and reduces chargebacks.
I can also handle PayPal disputes and chargebacks professionally—submitting clear, evidence-based response
Skills
Hafsa
Offline •
See my services
Customer Support
I will be your live chat support agent for your business
General Assistance
I will be the virtual assistant for your business
16 Reviews
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Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
1-5 out of 16 Reviews
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Most relevant
ansory09
Repeat Client
Belgium
Good service, good communication, service PRO! 5 star good team
Helpful?
ansory09
Repeat Client
Belgium
Good work, happy to work with, understands the needs and works quickly and efficiently, I recommend.
Helpful?
leonardorodr345
United States
Cat is great, Will be hiring again.
Helpful?
fairyisland007
Repeat Client
Spain
Always accountable and amazing
Helpful?
fairyisland007
Repeat Client
Spain
Perfect! Will come back 100%
Helpful?
