hailey

High-Ticket Sales Closer

Care Beauty • Freelance

Dec 2021 - Present • 4 yrs 7 mos

Worked as a high-ticket sales closer at Care Beauty, supporting the growth of beauty, wellness, and digital service brands by converting qualified prospects into loyal, paying clients. Managed the end-to-end sales process, including inbound and outbound calls, discovery sessions, appointment closing, and direct message (DM) sales across platforms such as Instagram and WhatsApp. Specialized in handling both warm and cold leads, effectively qualifying prospects, understanding their needs, and presenting personalized solutions aligned with the brand’s offers. Applied a consultative sales approach to build trust, handle objections confidently, and guide prospects toward informed purchasing decisions. Played a key role in increasing monthly revenue by improving close rates and reducing lead drop-offs throughout the sales funnel. Contributed to optimizing sales scripts, refining follow-up strategies, and creating a smoother customer journey that led to higher conversion rates. Recognized for strong communication skills, active listening, and the ability to quickly build rapport with prospects. Worked closely with marketing teams to ensure consistent lead flow and alignment between messaging and sales strategy. Maintained accurate CRM records, tracked performance metrics, and continuously improved sales performance using data-driven insights—helping Care Beauty achieve sustainable growth and consistent client acquisition.