h
halanaaz1401

Hala Naaz

@halanaaz1401

I will be your expert IT support and Platform migration specialist

India
English, Hindi
About me
I am an AI-augmented IT support specialist with 11 months of EdTech experience. I provide expert email migration, platform transitions, DNS configuration, and rapid remote troubleshooting to streamline your technical operations efficiently... Read more

Skills

h
halanaaz1401
Hala Naaz
Offline • 

See my services

Platform Migrations
I will be your expert IT support and platform migration specialist
From$15 / projectMore details

Work experience

Hostinger

System Administrator & IT Operations Specialist

Hostinger • Self-employed

Nov 2025 - Present • 8 mos

Platform & Server Administration: Independently manages DNS, SSL, and server uptime for production sites on Hostinger, ensuring high availability and resolving complex propagation or certificate failures. Email & Platform Migration: Executes seamless data-loss-free migrations for email systems (Google Workspace/Microsoft 365) and e-commerce platforms, maintaining full service continuity E-commerce & Environment Management: Expertly manages WordPress and Shopify environments, including plugin troubleshooting, database optimization, and theme customization to enhance store performance Technical Troubleshooting & API Integration: Configures and troubleshoots payment gateway API integrations, swiftly resolving checkout and transaction errors to ensure smooth operations AI-Augmented Technical Support: Utilizes advanced AI tools to draft diagnostic hypotheses, automate ticket triage, and generate high-fidelity technical documentation from resolved incidents.