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Halil Öztürk
@halil_ozturk
M365, Google Migration Admin, Email Deliverability and DNS Expert
Turkey
English, Turkish
About me
Are you looking for a smooth mailbox and/or documents migration to Microsoft 365 or Google Workspace from your current provider?
Or are you struggling to fix frustrating email deliverability issues?
I'm here to help you out. With 20+ years of IT experience—including 5 years as an official Senior Support Engineer for Microsoft 365 — I have the precision and deep technical knowledge required to ensure the best possible outcome for your project.
While cloud migrations and email infrastructure are my core focus, my technical expertise spans a wide range of administrative and digital solutions.
Halil Öztürk
Offline •
See my services
Email Management
I will do email migration to microsoft 365 or google workspace
Email Management
I will setup spf dkim dmarc to stop emails going to spam
Work experience
Tier 2 Support Engineer for Bittitan
Upwork • Freelance
Apr 2022 - Present • 4 yrs 3 mos
- Provide advanced technical assistance and act as the primary escalation point for cloud migration solutions across M365, Google Workspace, IMAP, and Exchange environments. - Troubleshoot and resolve critical migration bottlenecks, unblocked numerous clients to their successful migrations. - Ensured seamless weekend cutovers for diverse organizations, delivering zero-impact transitions that allowed thousands of users to resume work on Monday morning without service disruptions. - Identify and deploy effective PowerShell scripts and cmdlets to resolve complex technical hurdles, ensuring optimized migration workflows and high system availability. - Collaborate directly with the development team to isolate software bugs, deploy hotfixes, and update enterprise clients on resolution statuses.
Microsoft 365 Senior Support Engineer
Microsoft
Dec 2017 - Jan 2022 • 4 yrs 1 mo
- Delivered expert-level technical support for M365 services (Exchange Online, Teams, SharePoint, OneDrive) to enterprise clients in both Turkish and English. - Resolved deep-level infrastructure issues by collaborating closely with Microsoft's internal escalation teams to identify root causes and implement sustainable solutions. - Guided clients through cloud adoption best practices, initial account configurations, and foundational migration processes. - Developed comprehensive technical documentation to streamline internal support procedures.
