
Hameed
CRM Specialist and Ai Automation Architect
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Portfolio
Work experience
AI Automation & Voice Infrastructure Engineer
OxyHealth Hyperbaric Chambers • Freelance
Jan 2026 - May 2026 • 4 mos
Engineered an enterprise-grade AI Voice Receptionist system to eliminate missed inbound calls, automate calendar bookings, and capture leaked revenue for a growing service business. Key Achievements: - Deployed a natural, human-like voice assistant utilizing Vapi Conversational AI and Twilio infrastructure with under 1-second latency. - Built multi-branch n8n automation workflows to seamlessly query and write active appointments into Google Calendar. - Designed an automated triage system that instantly extracts call data, generates an LLM summary, and routes hot lead data via Twilio SMS notifications for human follow-up. - Formulated a user-friendly custom knowledge-base structure, allowing the client to update service pricing, scripts, and business FAQs without requiring developer assistance.