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Fiverr Pro
English
$
USD
I will be your shopify store manager and expert customer support agent
Senior Shopify VA and Customer Support Expert
Hi, I'm Hammad, a Senior Customer Support & Operations Specialist. I help e-commerce brands deliver premium experiences through professional Email, Live Chat, and Social Media support.
I am expert in...
About this Gig
Are you looking for a dedicated Shopify Manager to transform your Customer Support into Customer Success?
I am not just another virtual assistant. With 5 years of experience in the eCommerce world and as a brand founder myself, I know that every ticket and every order matters for your brand's reputation. I focus on turning your customer support into a growth engine by ensuring your buyers are always happy and informed.
What I will do for your store:
- Shopify Management: Complete daily store operations.
- Order Fulfillment: Accurate processing and tracking updates.
- Customer Support: Expert management of tools like Zendesk, Freshdesk, Reamaze, Gmail, etc.
- Returns & Refunds: Professional dispute management and exchange handling.
- Daily Reports: Clear summaries of all completed tasks and tickets.
Why me?
- Business Mindset: Founder-level care for your Shopify store.
- Tool Expert: Fluent in Shopify CRM, order management, and helpdesk tools.
- Reliable: Fast communication, 100% accuracy, and problem-solving attitude.
Lets get your orders moving. Message me or place your order to get started!
Social media platform:
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Telegram
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Other
Service type:
Non-technical support
Language:
English
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Hindi
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Urdu
Timezone:
24/7
Support software:
Zoho Desk
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Freshdesk
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Zendesk
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Intercom
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Other
Knowledge base software:
Document 360
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Confluence
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Freshdesk
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Zoho
FAQ
Do you provide custom offers if my requirements are different?
Yes, absolutely. Every Shopify store has unique needs. Please message me with your specific requirements, and I will create a tailored offer that fits your store's volume and budget.
How will you handle my store’s sensitive data and login details?
I take security very seriously. You can add me as a staff member on Shopify with limited permissions. For other tools, we can use secure sharing methods to ensure your data remains protected.
Will I get updates on the tasks performed daily?
Yes. I believe in transparent communication. You will receive a brief summary report at the end of each day or shift, detailing tickets resolved, orders fulfilled, and any important issues addressed.
