
Muhammad Hammad
Customer Support Specialist, Data Entry Expert and Virtual Assistant
Skills

See my services

Work experience
Bridgewise
Full-time • 3 yrs 7 mos
Rider Support Agent
Oct 2024 - Present • 2 yrs
Provided support to riders via chat and calls, resolved issues between riders, customers and vendors. Handled complaints, tracked orders and ensured smooth communication between all parties
Data Entry and Product Verification Specialist
Mar 2023 - Oct 2024 • 1 yr 7 mos
Performed product verification and data entry tasks for an outsourcing project. Verified product information, maintained data accuracy and handled documentation efficiently
Contact Validator
Call Panther • Full-time
Feb 2021 - Nov 2021 • 9 mos
Made outbound calls to USA and UK based contacts to verify information including job titles, first names and other professional details. Maintained accuracy of data records through phone verification and data entry. Handled international communication professionally and efficiently