h
hammad_assist

Muhammad Hammad

@hammad_assist

Customer Support Specialist, Data Entry Expert and Virtual Assistant

Pakistan
Urdu, English
About me
I am a dedicated Customer Support and Data Entry specialist with 3+ years of professional BPO experience. I have experience handling Talabat Rider support and partner support both together via chat and calls, data entry and product verification for Temu. I am reliable, detail-oriented and committed to delivering quality work on time. Let's work together i am the person worked on floor known for quality ... Read more

Skills

h
hammad_assist
Muhammad Hammad
Offline • 

See my services

General Assistance
I will provide chat support, via calls and chat

Work experience

Bridgewise

Bridgewise

Full-time • 3 yrs 7 mos

Rider Support Agent

Oct 2024 - Present • 2 yrs

Provided support to riders via chat and calls, resolved issues between riders, customers and vendors. Handled complaints, tracked orders and ensured smooth communication between all parties

Data Entry and Product Verification Specialist

Mar 2023 - Oct 2024 • 1 yr 7 mos

Performed product verification and data entry tasks for an outsourcing project. Verified product information, maintained data accuracy and handled documentation efficiently

Call_Panther

Contact Validator

Call Panther • Full-time

Feb 2021 - Nov 2021 • 9 mos

Made outbound calls to USA and UK based contacts to verify information including job titles, first names and other professional details. Maintained accuracy of data records through phone verification and data entry. Handled international communication professionally and efficiently