I will virtual assistant for customer calls, chat and email support

5.0
5.0

Pakistan

I speak Urdu, English, Punjabi

75 orders completed

Gig Summary

Customer Support Specialist, Virtual Assistant, Cold Caller, Appointment Setter

Hi, I'm Hammad, a Level 2 seller with 4+ years of experience in customer support, virtual reception, and content creation. I help small businesses and e-commerce brands in the US, UK, Canada, and ...
About this Gig

Need a ๐˜ƒ๐—ถ๐—ฟ๐˜๐˜‚๐—ฎ๐—น ๐—ฎ๐˜€๐˜€๐—ถ๐˜€๐˜๐—ฎ๐—ป๐˜ who can actually talk to your customers? I handle ๐—ฐ๐—ฎ๐—น๐—น๐˜€, ๐—น๐—ถ๐˜ƒ๐—ฒ ๐—ฐ๐—ต๐—ฎ๐˜, ๐—ฒ๐—บ๐—ฎ๐—ถ๐—น, ๐—ฎ๐—ป๐—ฑ ๐—ฎ๐—ฝ๐—ฝ๐—ผ๐—ถ๐—ป๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—ฏ๐—ผ๐—ผ๐—ธ๐—ถ๐—ป๐—ด so you never miss a lead.


๐—ช๐—ต๐—ฎ๐˜ ๐—œ ๐—ฐ๐—ฎ๐—ป ๐—ฑ๐—ผ:

- Answer ๐—ถ๐—ป๐—ฏ๐—ผ๐˜‚๐—ป๐—ฑ ๐—ฐ๐—ฎ๐—น๐—น๐˜€ and take clear messages

- ๐—•๐—ผ๐—ผ๐—ธ, ๐—ฐ๐—ผ๐—ป๐—ณ๐—ถ๐—ฟ๐—บ ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐˜€๐—ฐ๐—ต๐—ฒ๐—ฑ๐˜‚๐—น๐—ฒ ๐—ฎ๐—ฝ๐—ฝ๐—ผ๐—ถ๐—ป๐˜๐—บ๐—ฒ๐—ป๐˜๐˜€

- Reply to ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฒ๐—บ๐—ฎ๐—ถ๐—น๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—น๐—ถ๐˜ƒ๐—ฒ ๐—ฐ๐—ต๐—ฎ๐˜

- Update your ๐—–๐—ฅ๐—  (๐—›๐˜‚๐—ฏ๐—ฆ๐—ฝ๐—ผ๐˜, ๐—š๐—ผ๐—›๐—ถ๐—ด๐—ต๐—Ÿ๐—ฒ๐˜ƒ๐—ฒ๐—น, or any other)

- ๐—™๐—ผ๐—น๐—น๐—ผ๐˜„ ๐˜‚๐—ฝ with leads and past customers


๐—•๐—ฒ๐˜€๐˜ ๐—ณ๐—ผ๐—ฟ small ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€๐—ฒ๐˜€, ๐—ฟ๐—ฒ๐—ฎ๐—น ๐—ฒ๐˜€๐˜๐—ฎ๐˜๐—ฒ ๐—ฎ๐—ด๐—ฒ๐—ป๐˜๐˜€ and ๐—ฒ๐—–๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ฒ ๐˜€๐˜๐—ผ๐—ฟ๐—ฒ๐˜€ in the ๐—จ๐—ฆ, ๐—จ๐—ž, ๐—–๐—ฎ๐—ป๐—ฎ๐—ฑ๐—ฎ ๐—ฎ๐—ป๐—ฑ ๐—”๐˜‚๐˜€๐˜๐—ฟ๐—ฎ๐—น๐—ถ๐—ฎ.


๐—›๐—ผ๐˜„ ๐—ถ๐˜ ๐˜„๐—ผ๐—ฟ๐—ธ๐˜€:

๐Ÿญ. ๐— ๐—ฒ๐˜€๐˜€๐—ฎ๐—ด๐—ฒ ๐—บ๐—ฒ with your business and what you need.

๐Ÿฎ. We agree on ๐˜€๐—ฐ๐—ฟ๐—ถ๐—ฝ๐˜๐˜€, ๐—ต๐—ผ๐˜‚๐—ฟ๐˜€, and how to handle ๐˜‚๐—ฟ๐—ด๐—ฒ๐—ป๐˜ ๐—ฐ๐—ฎ๐—น๐—น๐˜€.

๐Ÿฏ. I start, and you get a ๐˜€๐˜‚๐—บ๐—บ๐—ฎ๐—ฟ๐˜† of everything handled.


Please ๐—บ๐—ฒ๐˜€๐˜€๐—ฎ๐—ด๐—ฒ ๐—บ๐—ฒ ๐—ฏ๐—ฒ๐—ณ๐—ผ๐—ฟ๐—ฒ ๐—ผ๐—ฟ๐—ฑ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด so we can confirm the scope.


Social media platform:

Facebook

โ€ข

Twitter

โ€ข

Instagram

โ€ข

LinkedIn

Service type:

Technical support

Language:

English

โ€ข

Punjabi

โ€ข

Urdu

Timezone:

24/7

Support software:

Zoho Desk

โ€ข

Freshdesk

โ€ข

Zendesk

โ€ข

Salesforce

โ€ข

Liveagent

Knowledge base software:

Document 360

โ€ข

Confluence

โ€ข

Freshdesk

My Portfolio

Reviews

27 reviews for this Gig
5.0

(27)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • R
    image-docs

    roostaman

    AU

    Australia

    Ongoing collaboration
    5

    Very good.

    $50

    Price

    13 days

    Duration

    Helpful?
    Yes
    No
  • R
    image-docs

    roostaman

    AU

    Australia

    Ongoing collaboration
    5

    Very good.

    $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    aschuller_83

    US

    United States

    Ongoing collaboration
    5

    Great work!

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    aschuller_83

    US

    United States

    Ongoing collaboration
    5

    Great work as always

    $100-$200

    Price

    6 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    aschuller_83

    US

    United States

    Ongoing collaboration
    5

    Great work as always!

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
Reviews

27 reviews for this Gig
5.0

(27)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • R
    image-docs

    roostaman

    AU

    Australia

    Ongoing collaboration
    5

    Very good.

    $50

    Price

    13 days

    Duration

    Helpful?
    Yes
    No
  • R
    image-docs

    roostaman

    AU

    Australia

    Ongoing collaboration
    5

    Very good.

    $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    aschuller_83

    US

    United States

    Ongoing collaboration
    5

    Great work!

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    aschuller_83

    US

    United States

    Ongoing collaboration
    5

    Great work as always

    $100-$200

    Price

    6 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    aschuller_83

    US

    United States

    Ongoing collaboration
    5

    Great work as always!

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No