h
hamza__rajput

Muhammad Hamza

@hamza__rajput

Salesforce CRM Certified consultant

Pakistan
English, Urdu
About me
Certified Salesforce Consultant with 4+ years across Sales Cloud, Service Cloud, and Experience Cloud — admin, automation, Apex/LWC development, and CRM optimization for enterprise clients like Tapestry (Coach & Kate Spade). Holder of 7 Salesforce certifications, including Platform Developer I, Service Cloud Consultant, and Agentforce Specialist. I build custom objects, security models, Flow/Apex automation, Lightning Web Components, Service Cloud setups, and AgentForce AI agents. Clear communication, careful scoping, clean production-ready delivery.... Read more

Skills

h
hamza__rajput
Muhammad Hamza
Offline • 
Average response time: 1 hour

See my services

CRM & ERP Development
I will be your certified salesforce admin, developer and consultant
From$25 / projectMore details
AI Integrations
I will build a salesforce agentforce ai agent
From$90 / projectMore details

Portfolio

Work experience

Coach

Salesforce CRM counsultant

Coach • Full-time

Jun 2022 - Jun 2026 • 4 yrs

Salesforce Developer/ Admin / Consultant Jan 2022 Client:(Coach & Kate Spade) — Technical Production Support Lead, Salesforce Service Cloud. Led production support and hotfixes, optimized queues/sharing rules/permission sets, implemented Einstein Bot/Live Chat/Omni-Channel, built batch Apex integrations with Commerce Cloud/OMS, and led AgentForce AI demo work (training datasets, conversation flows, client onboarding to AgentForce).