h
hamza_jabri

Hamza Jabri

@hamza_jabri

Arabic and French Ecommerce Localisation for MENA Stores

Canada
Arabic, French, English
About me
I localise e-commerce stores into Arabic and French that sell. Most stores lose buyers because their pages are translated, not localised, and miss how each market shops: mainly Arabic in the Gulf and Egypt, and an Arabic and French mix in Lebanon and North Africa, with much of the shopping in French. Background: 20 years in e-commerce operations in the Gulf. I deliver listings, policies and FAQ in upload-ready files for Shopify, Salla, Zid and WooCommerce. I never invent product facts: anything beyond your source comes to you for approval first. Arabic native, French native, English fluent.... Read more

Skills

h
hamza_jabri
Hamza Jabri
Offline • 

See my services

Translation
I will shopify arabic translation, store localisation for salla and zid
From$75 / projectMore details
Business Efficiency & Automation
I will audit your mena store and give you a prioritised fix list that pays back
From$90 / projectMore details

Work experience

Okadoc

Head of Operations

Okadoc • Full-time

Feb 2022 - Feb 2026 • 4 yrs

Led operations for home healthcare logistics, cloud pharmacy fulfilment, and clinic operations across the UAE and KSA. Built delivery, pharmacy fulfilment, and customer support systems, and onboarded major delivery aggregators including Talabat, Deliveroo, Careem, and InstaShop.

Self_Employed

Consultant, e-Commerce

Self Employed • Self-employed

Aug 2021 - Feb 2022 • 6 mos

Consulted e-commerce clients on fulfilment operations, last-mile delivery, customer service, and customer experience, designing processes and systems and cutting costs through new last-mile providers.

CB_Insights

Head of Project Management / Head of Customer Experience / Head of Aftersales

CB Insights • Full-time

Sep 2018 - Aug 2021 • 2 yrs 11 mos

Led project management, customer experience, and after-sales for a Saudi e-commerce platform across UAE and KSA. Launched the complete e-commerce platform in 3 months, built returns, warranty, and fulfilment systems from scratch, and launched a hyperlocal grocery vertical in 3 weeks during COVID.