Muhammad Hamza

ODOO ERP FUNCTIONAL CONSULTANT / BUSINESS ANALYST

Hamza Hub • Freelance

May 2026 - Present • 5 mos

• Configure and support Odoo ERP solutions based on business requirements and operational workflows. • Provide functional services across Accounting, CRM, Sales, Inventory, Purchase, and ERP modules. • Analyze business processes and recommend suitable Odoo workflows and improvements. • Configure Odoo Accounting & Bookkeeping processes, including financial workflows and record management. • Set up and configure Odoo CRM & Sales pipelines, customer management, and sales workflows. • Configure Odoo Inventory & Purchase workflows for stock management and purchasing operations. • Support Odoo ERP setup and configuration for business requirements. • Assist users with system functionality, workflow understanding, and functional support. • Perform functional testing and validate configurations against business requirements. • Document workflows, requirements, procedures, and system configurations. • Identify issues, analyze requirements, and coordinate solutions for functional problems. • Support data preparation, migration activities, and ERP implementation tasks. • Provide user guidance and training on Odoo processes and best practices. • Work with clients/stakeholders to understand requirements and translate them into practical ERP solutions.

JAZZCASH  SUPERVISOr

JazzCash • Full-time

Aug 2025 - Jun 2026 • 10 mos

• Managed merchant onboarding and ensured smooth activation of digital payment services. • Conducted daily market visits to monitor retailer performance, service availability, and operational activities. • Managed monthly KPIs related to sales, merchant activations, transaction performance, and business growth. • Built and maintained strong relationships with merchants and retailers while resolving operational issues efficiently. • Supported market expansion initiatives and increased retailer engagement through regular field activities. • Monitored market performance and identified opportunities to improve merchant productivity and service adoption. • Coordinated with relevant teams to resolve merchant issues and maintain smooth day-to-day operations. • Prepared and monitored performance information to support business decisions and achievement of assigned targets.

SALES EXECUTIVE

Gubloo Technologies • Full-time

May 2023 - Jun 2025 • 2 yrs 1 mo

• Identified and developed relationships with international clients to expand the company’s global market reach. • Conducted market research to identify new business opportunities, customer needs, and potential target markets. • Developed and implemented sales strategies to generate new business and increase client acquisition. • Generated qualified leads through multiple channels and managed prospects throughout the sales pipeline. • Converted prospects into clients through effective communication, relationship management, and solution-focused sales approaches. • Maintained long-term relationships with international clients and supported customer retention and business growth. • Communicated with clients to understand their requirements and recommend suitable services and solutions. • Monitored sales activities and followed up with prospects to support achievement of business development targets.