Browse categories
Explore
Fiverr Pro
English
$
USD
I will provide ecommerce customer support and virtual assistance
About this Gig
Need reliable support for your e-commerce customers and daily admin tasks?
I provide e-commerce virtual assistance focused on email and chat customer support, order-related inquiries, and administrative tasks.
I can help with:
- Email & chat customer support
- Customer inquiries and FAQ responses
- Order status and basic order assistance
- Product information inquiries
- Customer message management
- Excel & Google Sheets updates
- Basic e-commerce admin tasks
My background includes e-commerce operations, digital marketing, data reporting, and administrative support. I can follow your SOPs, FAQs, templates, and brand guidelines to keep customer communication organized and consistent.
Basic package: 1 hour of support.
Please message me before ordering for ongoing or custom support.
Language:
English
•
Vietnamese
Timezone:
UTC daytime
My Portfolio
FAQ
Do you provide email and live chat customer support?
Yes. I can assist with email and chat-based customer inquiries, FAQs, order updates, product information, and other basic support tasks based on your guidelines.
Do you provide phone or call support?
No. This gig currently focuses on written customer support via email and chat only.
Can you follow my SOPs, FAQs, and response templates?
Yes. I can follow your SOPs, FAQs, response templates, and brand guidelines to keep customer communication consistent and organized.
What is included in the Basic package?
The Basic package includes 1 hour of customer support or related e-commerce admin work. Additional hours can be added if needed.
