h
harisa_hashim

Beegum H

@harisa_hashim

CRM Consultant Microsoft Dynamics 365 Salesforce

Saudi Arabia
English, Malayalam, Hindi
About me
I am a Microsoft Dynamics 365 & Salesforce CRM Consultant with over 7 years of experience, including 3 years delivering enterprise solutions in Saudi Arabia and the GCC. I specialize in system integrations, data migration, and developing scalable CRM solutions using C#, Apex, and Power Platform. I am passionate about driving digital transformation through automation and secure, compliant technical architectures.... Read more

Skills

h
harisa_hashim
Beegum H
Offline • 

See my services

CRM Management
I will configure and customize dynamics 365 ce and dataverse

Work experience

KAFD

Dynamics CRM Consultant

KAFD • Full-time

Jan 2020 - Jan 2023 • 3 yrs

Delivered Dynamics 365 CRM implementations for enterprise clients (KAFD, IMC). Participated in client workshops, requirement gathering, and solution discussions. Designed and implemented CRM customizations (plugins, workflows, integrations). Contributed to end-to-end delivery of CRM projects, including development, testing, and deployment. Built integrations between CRM and external systems using REST/SOAP APIs. Prepared analysis, documentation, and solution recommendations for clients. Supported UAT cycles and post-go-live support. Collaborated with cross-functional teams and supported knowledge sharing within the team.

Accenture

Senior Software Engineer / Senior Application Developer - Salesforce

Accenture • Full-time

Apr 2019 - Aug 2019 • 4 mos

Provided high-level application support, incident resolution, and root-cause analysis. Collaborated with cross-functional teams to improve system performance, reliability, and overall application health in a fast-paced environment.