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Harleen J
@harleen_jaggi
Digital Transformation and Process Improvement Consultant
Canada
English, Hindi, Punjabi
About me
Process improvement specialist with 9+ years in utilities, public sector, and fintech. CIO 2025 Digital Transformation Award winner.
My belief: you can't automate a broken process and expect good results. I help SMBs understand how work actually flows and where it gets stuck before adding tools or headcount.
I draw on Lean Six Sigma, VSM, ITIL, and SAFe applied practically to growing businesses.
Clients get clear, visual deliverables, an outside perspective from enterprise-scale work, and honest recommendations — no inflated scopes.
Available for audits, process mapping, and advisory retainers
Skills
Harleen J
Offline •
Average response time: 1 hour
See my services
Business Efficiency & Automation
I will audit your operations and identify your top 3 bottlenecks
