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Harshani S
@hash_singa
Operations and Customer Service Professional
Sri Lanka
English
About me
Customer Service and Operations Professional with 10+ years of experience in customer relationship management, order processing, sales support, inventory management, EDI order management, documentation, reporting, and cross-functional operations. Experienced in coordinating with customers, internal departments, purchasing, finance, distribution, and other stakeholders to ensure accurate and timely execution of customer requirements.Holds a Master of Business Administration (MBA) with strong communication, analytical, organizational, and problem-solving skills.
Skills
Harshani S
Offline •
See my services
Customer Support
I will provide professional customer service and ecommerce order support
Work experience
Customer Service Representative
Star Garments Group • Full-time
Nov 2022 - Present • 3 yrs 10 mos
Managed end-to-end customer order processing and customer service operations using ERP systems, ensuring accurate and timely execution of customer requirements.
