Hasnaa Abdultif

Founder & Operations Manager

Fiverr • Self-employed

May 2025 - Present • 1 yr 2 mos

Founder and Principal Operations Manager at Zenith Dental Concierge. Spearheaded the complete end-to-end establishment, operational structure, and strategic branding of an independent premium medical tourism and concierge agency combining specialized dental treatments with high-end luxury travel coordination. Architected and executed dual-phase clinical itineraries focusing on post-treatment maintenance, complex jaw pain management, and specialized recovery protocols for international clients. Managed high-ticket client discovery calls, crafted custom service proposals, and initiated successful B2B partnership outreach to premium, top-tier dental clinics and surgical consultants in exclusive areas like Zamalek, Cairo. Directed all business logistics, including detailed financial management, electronic client invoicing, and cross-border payment security infrastructure. Evaluated and integrated advanced digital tools to streamline internal operations, client communication, and scheduling systems. Demonstrated sharp problem-solving capabilities by dynamically adapting client portfolios to localized requirements, optimizing resource allocation, and maintaining zero-friction communication channels between clinical specialists and premium travelers. Built a scalable strategic blueprint to expand agency market reach, collaborating with digital marketing consultants to enhance brand positioning, client retention strategies, and elite service delivery frameworks

Digital Content Creator & Travel Strategist

Upwork • Freelance

Mar 2020 - Present • 6 yrs 4 mos

Lead Digital Content Creator, Brand Strategist, and Workflow Architect at Sina Travel Guides. Authored, engineered, and successfully launched highly detailed, data-driven digital manuals and boutique travel products, including the comprehensive publication 'The Ultimate Egypt Solo Female Travel Guide: Deep Dive Edition'. Designed complex, multi-day boutique walking tours, historic gallery routes, and local culinary itineraries for high-traffic tourist destinations like Zamalek, Downtown Cairo, Hurghada, and Siwa Oasis. Built and automated the entire e-commerce infrastructure across global digital storefronts, including Etsy and Gumroad, ensuring seamless digital product delivery, strategic pricing tiers, and international secure payment processing. Formulated and implemented an aggressive visual marketing strategy by configuring and optimizing a dedicated Pinterest Business account, utilizing advanced SEO keyword research, minimalist aesthetic design assets, and high-impact digital storytelling to drive organic traffic and convert audience reach into storefront sales. Developed strict end-to-end production pipelines for digital publishing, content curation, and logical travel mapping. Applied deep analytical insights to target specific global traveler demographics, ensuring all digital assets maintained a high-end, elegant presentation and matched modern digital product standards