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English
$
USD
Looks Like This Service Is On Hold
I will be your dedicated virtual csr for email and chat support
Pakistan
I speak Urdu, English
I am a dedicated Customer Service Representative with experience in handling chat and email support. I provide fast and professional communication to ensure customer satisfaction. I am also skilled in...
About this Gig
Are you looking for a dedicated and professional Customer Service Representative to manage your emails, chats, and social media interactions? Youre in the right place!
I provide high-quality CSR support tailored to your business needs, ensuring your customers receive fast, polite, and accurate responses every time. My goal is to boost customer satisfaction, retention, and overall business reputation.
Social media platform:
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Service type:
Non-technical support
Language:
English
•
Punjabi
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Urdu
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
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Liveagent
Knowledge base software:
Confluence
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Freshdesk
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Liveagent
FAQ
What services do you provide?
I provide professional CSR support, including Email, Live Chat, and Social Media customer service. I respond politely, accurately, and promptly to all customer inquiries.
How many emails/chats can you handle per day?
Depending on the package, I can handle: Basic: up to 30 emails/chats per day Standard: up to 70 emails/chats per day Premium: up to 150 emails/chats per day
Which platforms do you support?
I can provide support on Email, WhatsApp, Facebook, Instagram, Live Chat tools, or any platform you specify.
Do you provide reports?
Yes! Daily or weekly reports are included depending on the package, showing the number of customer interactions and completed tasks.
Can you handle urgent or sensitive issues?
Absolutely! Premium package buyers get priority handling of urgent customer issues to ensure quick resolution.
What do you need from me to get started?
I need your business details, platforms, any scripts/templates, FAQs, and access credentials (if applicable). This ensures I can start providing professional support immediately.
Do you offer revisions if something is not done correctly?
Yes! Each package includes 1–unlimited revisions, depending on the selected plan, to ensure satisfaction.
How quickly will you respond to messages?
Response times depend on your package, but I prioritize fast and professional replies to all customer inquiries.
Can I test your service before committing long-term?
Yes! You can start with the Basic package to see the quality and reliability before upgrading.
