
Hayat
Dispatch that pays and Brands that convert
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Dispatch Manager
Transfotech • Full-time
Jan 2019 - Aug 2024 • 5 yrs 7 mos
Started as a truck dispatcher and progressed into a Dispatch Team Lead role, eventually being promoted to Dispatch Manager. Over the years, I’ve managed full-cycle dispatch operations for multiple carriers across Dry Van, Reefer, Flatbed, and Power Only. Handled load booking, rate negotiation, route planning, and consistent driver communication to ensure maximum weekly revenue and minimal downtime. As a Team Lead and Manager, I supervised dispatch teams, trained new hires, and maintained strong relationships with brokers to secure high-paying and reliable freight. Also managed back-end operations including paperwork, invoicing, carrier setup, compliance checks, and resolving day-to-day operational issues. Focused on keeping trucks moving efficiently while maintaining professionalism with both drivers and brokers.
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autumnlanes2024
Repeat Client

United States
Outsourcing our dispatch service to Helen and her team was the best thing we could have done for our business. Her service scales our operations and add tremendous value. We seen an immediate ROI. They far exceeded our expectations