I am an experienced IT professional with over eight years of expertise in IT operations and project management. I focus on the ITIL framework and process optimization. I specialize in day-to-day IT operations, asset management, project management, and resource management. Skilled in data analysis, reporting, and process streamlining. Experienced in developing teams that deliver services efficiently and effectively to achieve organizational goals. Seeking opportunities to enhance IT management skills and strengthen strategic designs to improve work effectiveness in the IT industry.... Read more