h
heeqmah05

Izah S

@heeqmah05

Your Business Needs Systems, Not More Tabs

Nigeria
English
About me
Your spreadsheet shouldn't need a full-time babysitter. I help businesses replace messy spreadsheets and repetitive tasks with smart, scalable systems built with Airtable, Zapier, Make and Softr. Whether you need a custom CRM, database, dashboard, client portal or workflow automation. From lead management and project tracking to automated notifications and data syncing, I create systems that save time, reduce errors and allow you to focus on growing your business instead of managing chaos. Let's teach your business to work smarter, not harder. Your future self will thank you. 😄🚀... Read more

Skills

h
heeqmah05
Izah S
Offline • 
Average response time: 1 hour

See my services

CRM Management
I will setup freshdesk freshsales zendesk automation crm for schools education business
From$15 / projectMore details
Automations & Agents
I will build airtable smartsuite automation zapier make workflows integration
From$20 / projectMore details

Work experience

Self_Employed

Self Employed

Freelance • 11 yrs 6 mos

AI Automation & No-Code Solutions Engineer

Mar 2023 - Present • 3 yrs 5 mos

Develop intelligent business automation solutions combining AI, no-code platforms and workflow automation. Build AI-powered assistants, customer support bots, document processing systems, knowledge base search tools, automated email drafting, CRM enrichment, lead qualification, sales automation, appointment scheduling, AI content workflows and business intelligence dashboards. Work extensively with OpenAI ChatGPT, Claude AI, Gemini AI, Perplexity AI, Zapier AI Actions, Make.com AI Modules, n8n AI Agents, Airtable AI, Notion AI, HubSpot AI, Salesforce Einstein, Freshdesk AI, Zendesk AI, Slack AI, Microsoft Copilot, Google Workspace AI and Anthropic APIs. Integrate AI with Airtable, SmartSuite, Monday.com, Baserow, Softr, HubSpot, Salesforce, Zoho CRM, Pipedrive, Google Sheets, Gmail, Outlook, Slack, Teams, Shopify, WooCommerce, Stripe, QuickBooks, Xero, Calendly, Google Calendar, Typeform, Jotform, ClickUp, Asana, Trello, Notion, Dropbox, Google Drive and Microsoft OneDrive to automate repetitive tasks, improve decision-making, and scale business operations. These five entries target different Fiverr search areas while complementing your gigs, making your profile look broad, experienced, and relevant across multiple high-demand niches.

Business Operations & Digital Transformation Consultant

Sep 2022 - Present • 3 yrs 11 mos

Help businesses replace spreadsheets and manual processes with automated digital systems. Design operational workflows, internal business tools, SOP systems, project management workspaces, approval processes, inventory management systems, procurement workflows, employee onboarding systems, document management solutions and executive dashboards. Utilize Airtable, SmartSuite, Monday.com, Baserow, Coda, Notion, ClickUp, Asana, Trello, Microsoft Planner, Google Workspace, Microsoft 365, Zapier, Make.com, Power Automate, Slack, Teams, HubSpot, Zoho CRM, Salesforce, Freshdesk, Google Sheets, Excel, QuickBooks Online, Xero, Shopify, WooCommerce, Stripe, Calendly, Google Calendar and OpenAI AI integrations to improve collaboration, productivity and operational efficiency.

CRM Implementation & Customer Support Systems Expert

Jun 2022 - Present • 4 yrs 2 mos

Implement CRM and customer support solutions using Freshdesk, Freshsales, Zendesk, HubSpot CRM, Salesforce, Zoho CRM, Pipedrive, GoHighLevel, Keap, Copper CRM, Close CRM and Monday Sales CRM. Configure ticket routing, SLA policies, omnichannel support, AI chatbots, live chat, customer portals, knowledge bases, macros, triggers, automations, workflows, email templates, customer segmentation, reporting dashboards, analytics, sales pipelines and lifecycle automation. Integrate CRM platforms with Slack, Microsoft Teams, Gmail, Outlook, Shopify, WooCommerce, Stripe, QuickBooks, Xero, Mailchimp, Klaviyo, ActiveCampaign, Calendly, Google Calendar, Zoom, Microsoft Bookings, DocuSign, PandaDoc, Zapier, Make.com, Google Forms, Typeform, Jotform, Google Drive, Dropbox and Microsoft SharePoint. Specialize in CRM setup for schools, universities, SaaS companies, agencies, healthcare providers, nonprofits, eCommerce businesses and service-based businesses.