h
helen_torchina

Alena T

@helen_torchina

Business Analyst

Armenia
English, Russian
About me
I’m a Business & Data Analyst with 2+ years of experience turning business needs and data into clear, practical solutions. I work with SQL, Excel, Python, and Power BI to analyze data, identify trends, automate recurring tasks, and build dashboards and reports. I also work with requirements, process analysis, user stories, and documentation. I’ve automated analytical processes, reducing processing time from hours to minutes, and supported 100+ business tasks and 150+ incidents.... Read more

Skills

h
helen_torchina
Alena T
Offline • 
Average response time: 1 hour

See my services

Translation
I will translate your text from english into russian
From$5 / projectMore details
SQL & NoSQL Queries
I will write sql queries to analyze your data
From$5 / projectMore details

Portfolio

Work experience

Business Analyst

Store Model LLC • Full-time

Feb 2024 - Feb 2026 • 2 yrs

- Gather and analyze user requirements and translate them into clear tasks for development teams - Work closely with developers: task creation, prioritization, and result checking - Communicate with clients: conduct calls, present new features, and resolve requests - Create user documentation and training materials (text and video) - Support product adoption and handle user incidents - Automated recurring analytics using Python, reducing processing time from ~50–60 minutes to 10–15 minutes - Automated receipt analysis, reducing processing time from ~2 hours to 20–30 minutes - Created a full user guide documenting product functionality - Documented and analyzed a JavaScript module - Managed 100+ development tasks and resolved 150+ user incidents