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hetis11

Ismail Aktas

@hetis11

Technical Support Specialist, Network, Telecom and VoIP

Estonia
French, English, Dutch, Turkish
About me
Technical Support Specialist with 5+ years of hands-on experience in telecommunications, networking and connectivity. I specialize in troubleshooting internet, network, Wi-Fi, Ethernet and VoIP issues, with experience across copper and fiber environments. I’m 3CX Basic & Advanced Certified and provide remote technical support for businesses and professionals. I take a methodical, practical approach to diagnosing issues, identifying root causes and finding effective solutions.... Read more

Skills

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hetis11
Ismail Aktas
Offline • 

See my services

VoIP and Telephony
I will troubleshoot and configure your 3cx voip phone system
From$15 / projectMore details

Work experience

Telecom Equipment Technician

Company • Full-time

May 2018 - Feb 2025 • 6 yrs 9 mos

Provided technical support and field services for telecommunications infrastructure, including copper and fiber connectivity, internet, telephony and network equipment. Troubleshot customer and internal connectivity issues, performed installations and technical interventions, and supported professional network and VoIP deployments. Proximus Group in Belgium