
Fahd Baba
Machine Learning Engineer
Skills

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Portfolio
Work experience
Conversational AI Engineer
Bell Canada • Full-time
Dec 2025 - Jun 2026 • 6 mos
I developed and deployed AI-powered chat and voice bots using DialogFlow ES/CX and Node.js, helping streamline customer engagement for a major telecom leader. Key contributions: Designed and implemented complex, multi-turn conversational flows that improved bot accuracy and user satisfaction Integrated Generative AI and LLMs to build a feedback reporting system that turned user interactions into actionable insights Deployed and maintained bot solutions on Google CCAI and AWS Lambda, ensuring high availability and seamless performance Wrote clean backend logic using JavaScript/TypeScript and managed data with MongoDB and MySQL I deliver scalable, intelligent conversational solutions that actually solve problems and learn from every interaction.
Software Developer
Video Game Design and Development • Full-time
Jun 2024 - Jan 2025 • 7 mos
As an experienced software developer, I possess a strong background in creating visually stunning and glitch-free graphics experiences. In my role at VideowindoW, I contributed to the development of large-screen graphics applications by leveraging advanced technologies such as code written in Rust and C++, which enabled me to optimize glare reduction through sophisticated algorithms. One of my key responsibilities involved integrating AI-driven tools and models into our project pipeline, allowing us to create temporally consistent transitions between animations. Additionally, I designed and implemented custom software solutions using OpenGL and Vulkan backends, utilizing these libraries to generate procedurally generated terrain animations that improved glare control and visual fidelity. Throughout this experience, I developed and refined my skills in: 1. Rust programming language 2. C++ programming language 3. GPU-based graphics rendering (OpenGL, Vulkan) 4. Procedural generation techniques using 3D geometry I am confident that my expertise and technical capabilities have enabled me to deliver high-quality, visually stunning software solutions that have benefited our clients.