Browse categories
Explore
Fiverr Pro
English
$
USD
Hafiz
@hfzhrn88
Key Account Officer
Malaysia
Malay, English
About me
I am a results-driven professional with extensive experience in Client Success, Customer Service, and Account Management across the logistics, banking, and retail industries. I have a proven ability to enhance customer satisfaction and strengthen stakeholder relationships through strategic problem-solving. I am an adaptable, target-oriented individual capable of performing well in high-pressure environments.
Skills
Hafiz
Offline •
Average response time: 1 hour
See my services
Messaging & Emailing
I will be your dedicated remote customer service representative
Employee Learning & Development
I will training in customer service soft skills and stress management
Work experience
Customer Service
Domino's Pizza • Full-time
Mar 2007 - Nov 2013 • 6 yrs 8 mos
Accurately handled customer orders and maintained detailed interaction records. Improved call handling efficiency to reduce customer wait times. Resolved complaints professionally to ensure customer satisfaction and repeat business. Managed high call volumes while maintaining composure and service quality under pressure.
