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hildah_cm

Hildah C

@hildah_cm

Professional Virtual Assistant

Zambia
English
About me
I run my own small business,so i know how important fast customer replies are. One late DM is equal to one lost sale. I help founders and small brands manage instagram DMs, Facebook messages and set up strong Whatsapp auto replies so no lead gets ignored. What you get with me 1. Replies within 2 hours during business hours 2. Friendly human tone that matches your brand 3. Daily reports, screenshorts of conversation 4. I can also handle FAQs, order tracking and basic customer support Reliable, fast and i treat your customers like mu own. Lets keep your inbox clean and sales flowing.... Read more

Skills

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hildah_cm
Hildah C
Offline • 
Average response time: 1 hour

See my services

Social Media Management
I will manage instagram dms and whatsapp customer support for your business
From$30 / projectMore details

Work experience

Self_Employed

Social Media Support Agent

Self Employed

Jan 2024 - Present • 2 yrs 7 mos

Hello! I am a reliable and detail-oriented Virtual Assistant with experience in customer service, sales support, social media management, and administrative tasks. As a business owner, I have developed strong communication, organization, and time management skills while managing customer inquiries, processing orders, creating content, and maintaining professional relationships with clients. I am passionate about helping businesses stay organized and productive. I can assist with data entry, email management, customer support, internet research, social media support, scheduling, and other administrative tasks. I am committed to delivering quality work, meeting deadlines, and providing excellent service. I am continuously expanding my skills through project management training and digital tools to better support clients worldwide. I look forward to helping your business succeed.